Skip to content
963
عربي Get the app

Delete Your Account

You can permanently delete your 963 account and its data at any time — directly in the app, or by sending a request below.

Option 1 — Delete in the app (instant)

  1. Open the 963 app and sign in.
  2. Go to Profile → Settings.
  3. Tap Delete account and confirm.

Your account and data are erased immediately.

Option 2 — Request deletion here

If you can’t access the app, send this form. Use the email or phone number registered on your account so we can verify that it’s yours. We may contact you to confirm, then delete the account within 30 days at most.

What gets deleted

Deletion is permanent and cannot be undone.
  • Your profile: name, business name, email, phone numbers, bio and profile photo or logo
  • All your listings in every section, their photos and view statistics
  • Your wanted requests, the quotes you sent or received, and your bookings
  • Your chat conversations and the photos you sent in them
  • Reviews you wrote, favourites, saved searches, reports and notifications
  • Sign-in methods and device notification tokens

What may be kept

Messages you sent to our support team may be kept, no longer linked to your account, only as long as needed to handle them or as required by law. Provider backups are overwritten on their normal schedule.

Just want to remove a listing or a request? Open it in the app and delete it — your account stays. See our Privacy Policy for details.